Tell Mavrin Labs what is stuck
Mavrin Labs starts every engagement with one conversation about one workflow. Send an enquiry saying what is stuck and which systems it touches, and the team will come back to you by email. There is nothing to buy on this page and nothing to sign.
Mavrin Labs
- [email protected]
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- Sarasota, Florida (Sarasota County)
Based in Sarasota, Florida (Sarasota County), meeting clients in person in Sarasota and Manatee counties and working with clients anywhere.
How do you send an enquiry?
The form below asks six things: four so that a reply can reach you, and two about the work itself. The two about the work are the ones that matter, and a few sentences each is plenty. Someone at Mavrin Labs reads every enquiry that arrives and answers it by email, and where the answers describe a project worth doing, the reply suggests a conversation and says what it would cover. No response time is stated here, because none has been set. What reaches Mavrin Labs goes to the firm's own inbox, is read by its own people and is used only to answer you, as the privacy policy sets out.
What does the first conversation cover?
The first conversation covers the result you want, the systems you run today and the timing you have in mind. The questions are about the task as it actually happens rather than as a process document describes it, and the three answers together decide whether there is a project worth doing at all.
What happens after the conversation?
After the conversation, if there is a project worth doing, a written scope follows it. The scope names what would be built, what result it should reach and how that result would be checked, and the investment is agreed against the scope rather than guessed at beforehand. The stages after that point are set out on how engagements work.
Nothing is signed in the conversation itself, and no scope is written before the task is understood well enough to describe it.
How else can you reach Mavrin Labs?
Mavrin Labs can be reached by email as well as through the enquiry above, and both arrive in the same place. Writing to [email protected] works just as well when you would rather describe the problem in your own words first and read an answer before you commit to a conversation.
Mavrin Labs publishes no phone number of its own, and this site carries no map and no street address, because the firm keeps no public premises. The enquiry form asks for your own number only so that a reply can be spoken rather than typed, and leaving it empty changes nothing about how the enquiry is read. More of the questions buyers ask before they get in touch are answered on the FAQ.
Frequently asked questions
What happens after you send an enquiry?
After an enquiry arrives, someone at Mavrin Labs reads it and comes back to you by email. No response time is promised on this page, because none has been set, and promising one that the firm does not keep to would be worse than saying so plainly. Where there looks to be a project worth doing, the reply suggests a conversation and says what it would cover.
What should an enquiry say?
An enquiry is most useful when it names the task that is costing you the most time, roughly how often it runs and which systems it touches. Describe the systems by what they do rather than by what they are called, if that is easier. A short note is enough; nothing has to be written up formally before anyone will read it.
Who reads what is sent?
Mavrin Labs reads every enquiry itself, with its own people, and nothing is passed to an outside agency or a lead broker. What you send goes to the firm's own inbox and is used to answer you, which is all it is used for. The privacy policy on this site sets out exactly what is collected and how long it is kept.
What does the first conversation cover?
The first conversation covers three things, in this order: the result you want, the systems you run today, and the timing you have in mind. It is a working conversation rather than a presentation, and it ends with a plain answer about whether Mavrin Labs is the right firm to build what you need, whether or not you go ahead.
Is the conversation held in person?
Conversations are held by video by default, which suits clients anywhere. An in-person meeting can be arranged in Sarasota County or Manatee County where that helps the work, at your own place of work rather than at an office of the firm, because Mavrin Labs keeps no public premises. Everywhere else, the first conversation and the work that follows happen remotely.
Can you write by email instead?
Writing by email instead of sending the enquiry is perfectly fine, and [email protected] reaches the firm directly. A short note saying what is stuck and which systems are involved is enough to get a useful reply. Either route reaches the same inbox and the same people, so use whichever is quicker for you.
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Which hours would you take back first?
Send Mavrin Labs one workflow that is costing you the most time, and the reply comes back by email from the people who would build the fix.
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